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Shipping and Returns

At Mountain Music Exchange, we all understand that you want your new gear as quickly as possible! We pride ourselves on quick, efficient, and SAFE shipping! Our shipping team will make sure that your item is packed with the utmost care, so it arrives safe and sound.


Free Shipping on all orders over $49!

All orders totaling $49 or more, to the lower 48 United States, qualify for free standard shipping!


We ship fast!

Most orders are on the road with a tracking number on the same day you place an order! We can also tailor shipment dates to suit your needs! Please note, some larger items may require additional handling time, but still make it out quickly.


Need it sooner?

We offer expedited shipping for an additional charge. Please contact us for a quote!


Hassle Free Return Guarantee!

Need to return an item? No problem! We offer a stress-free return policy! Items must be returned in original, as-shipped condition with all original packaging and no signs of use within 14 days. Buyer assumes responsibility for all return shipping costs unless the item was not received as described. Buyer receives a full refund in their original payment method less any shipping charges.